Returns Information

Here at Aurora Moon, we hope that you love your purchase and we endeavour to provide our customers with the highest quality, sustainable/eco-friendly and ethical products. However if you are unhappy with your purchase you have 14 days from the date of receipt of your order to notify Aurora Moon by email ( that you wish to return your item so that a returns label can be posted out to you. Therefore returns are free to you. You will then have a further 14 days from the date of notifying Aurora Moon regarding your refund request to return the item to Aurora Moon.